Return & Refund Policy

KsjDnni™ Return & Refund Policy 🧵📦

At KsjDnni™, we want our customers to shop with confidence and peace of mind. If something about your order isn’t quite right, the following policy explains how returns and refunds are handled for purchases made through our store.

30-Day Return Period

Customers may request a return within 30 days from the date their order is delivered if the purchase does not meet expectations.

Return Eligibility

To be considered eligible for a return, items should meet the following conditions:

* Products must remain unused and in their original condition.
* Whenever possible, returned items should be sent back with the original packaging.
* A valid proof of purchase, such as an order confirmation email or receipt, must be provided.

Please be aware that some products may be excluded from return eligibility for hygiene, safety, or item-specific reasons.

Return Process

After your return request has been reviewed and approved, the KsjDnni™ support team will provide return instructions for sending the item back.

Unless the return is related to a damaged item, defective product, or shipping error, return shipping costs are typically the responsibility of the customer.

Once the returned item arrives and has been inspected, we will notify you regarding the refund decision. Approved refunds will be issued back to the original payment method used during checkout.

Shipping fees from the original order are generally non-refundable unless the return is the result of an error made by KsjDnni™.

Contact Information 📬

Handan Rongzheng Technology Co., Ltd.